OUR SERVICES, OUR DELIVERY

How we work

our approach

Our end-to-end service model ensures clarity, continuity and design integrity, from first conversation to final detail.
01
INITIAL CONSULTATION & BRIEFING WORKSHOP

Every project begins with a considered conversation. We listen carefully, workshop ideas, and define your vision, clarifying objectives, constraints, budget and ambition. This foundation ensures the design is purposeful from the outset.

02
CONCEPT DESIGN

This is where creative direction takes shape. We explore spatial potential, develop design narratives and test ideas through drawings and visual studies. The concept phase sets the tone, rhythm and character of your project.

03
SCHEMATIC DESIGN & AUTHORITY SUBMISSIONS

We refine the chosen concept into a clear spatial plan and prepare documentation for development approvals (DA, CDC or equivalent). The focus is on alignment, with both your goals and the regulatory framework.

04
DESIGN DEVELOPMENT

Here, ideas become tangible. Materials, details, joinery and systems are developed and coordinated across disciplines. We resolve the design technically and aesthetically, elevating it without compromise.

05
TENDER DOCUMENTATION

We prepare detailed documentation for tender, ensuring accurate pricing and clear scope for prospective builders. Our goal is to attract the right delivery partner, one aligned with the quality and complexity of your project.

06
CONSTRUCTION DOCUMENTATION

We produce a fully coordinated construction package, including all technical drawings and specifications. Every element is documented to support precision on site and fidelity to the design intent.

07
ADVICE DURING CONSTRUCTION (ADC)

We stay involved throughout the build, reviewing shop drawings, responding to contractor queries, and making regular site visits. Our presence ensures the design is realised to standard, and decisions are made with confidence.

08
STYLING

The final layer. We curate furniture, lighting and objects to harmonise with the architecture, refining spatial feel, function and identity. It’s where the vision becomes fully lived-in, and fully yours.

IDENTITY

For projects focused on brand, product, identity, signage or wayfinding, a tailored process follows, one that mirrors our commitment to clarity, collaboration and design integrity across every discipline.
Henderson & Co. selects a limited number of projects each year. If you believe your vision aligns with our studio’s focus, we welcome you to register your interest and begin a conversation about creating something truly exceptional.
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